Our courses are designed to bring you and your staff from inexperience — to understanding — to action. All courses can be tailored to your working environment so that you learn the phrases and best practices for situations you may encounter.

One-Day Workshops

Deafness and Hearing Loss Awareness

Our one day workshops, at your location, aims to develop your awareness of deafness and hearing loss as well as to improve your communication skills and confidence when speaking to colleagues and customers who are deaf or have hearing loss.


  • identify situations in your organisation where people who are deaf or have a hearing loss might face communication barriers.
  • identify solutions to improve accessibility for people who are deaf or have hearing loss.
  • understand a range of communication methods used by people who are deaf or have hearing loss.
  •  demonstrate and build confidence in communicating with people who are deaf or have hearing loss.


Full Day: Six hours, normally delivered 9am to 4pm (1 hour lunch break.)


  • An experienced trainer, who is deaf or Hard of Hearing, will deliver the training. The deaf trainer would be accompanied by an American Sign Language interpreter(s).
  • The trainer will have a relaxed, friendly training style, incorporating a variety of delivery methods, such as the use of presentation slides, small group sessions, 1-1 support and Q&A sessions.
  • All attendees receive an information pack/hand-out.


  • Introduction to the Deaf community
  • Correct terminology and Language
  • Different modes of communication
  • ASL (basic)
  • ASL – Specific to your business
  • Role play of all learned, for your work environment

Some statistics

Nearly 1 out of every 4 adult Canadians reports having some hearing loss, although closer to 10% of people actually identify themselves as culturally Deaf, oral deaf, deafened, or hard of hearing. (CHS Awareness Survey 2002)

According to the Royal Bank of Canada, people with disabilities have an estimated spending power of about $25 billion annually across Canada. People with disabilities also represent a large pool of untapped employment potential. When we make Ontario accessible to people with disabilities everyone benefits.

Hearing loss is the third most prevalent chronic condition in older adults and the most widespread disability. Its prevalence rises with age – 46% of people aged 45 to 87 have hearing loss. (Cruickshanks et al. 1998)

There are currently over 9 million Canadians (approx 25%)  aged over 60, with this set to rise annually.

Audiometric results from the 2012/2013 Canadian Health Measures Survey reported that high-frequency hearing loss was prevalent in 35.4% of Canadians aged 20 to 70.

With the AODA coming into law in 2025, accessibility compliance will be mandatory.

In-depth Residential Workshops

Boot Camp Weekend, Practical Weekend & Refresher Course

Firstly, with our Bootcamp course, we take our students from a complate lack of experience with the Deaf world, into learning about Deaf culture and how to communicate with people who are deaf or hard of hearing.

Secondly, with the Practical Workshops, into learning and practical skills for communication and rehearsing those skills in real-world situations.

Then finally, with the Refresher course, our students get a thorough review of everything learned and, perhaps, most importantly, develop an action plan for your workplace to recognize and implement changes.

Do you want to connect?

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Caylan has a great passion to empower Deaf youths for their future. Not only that, he wants to build bridges for people to accommodate Deaf community by educating them to be aware of their capabilities and increase their knowledge about Deaf culture.

Alice Lo

I've known Caolan since we were kids back home in Ireland. He is a generous person who cares a lot about social justice and community rights. He wants to make the world a better place for the deaf community. I have admired his energy in running deaf children’s camps and youth exchanges. That shows you that he is very passionate about our community’s future, fighting for ASL and deaf community rights, making it easier for our deaf children to live in today’s contemporary Canada.

Shane Gilchrist

bri connect

empower. learn. connect.

© 2018 Caylan McMullan.