Our courses are designed to bring you and your staff from inexperience — to understanding — to action. All courses can be tailored to your working environment so that you learn the phrases and best practices for situations you may encounter.
Deafness and Hearing Loss Awareness
Our one day workshops, at your location, aims to develop your awareness of deafness and hearing loss as well as to improve your communication skills and confidence when speaking to colleagues and customers who are deaf or have hearing loss.
- identify situations in your organisation where people who are deaf or have a hearing loss might face communication barriers.
- identify solutions to improve accessibility for people who are deaf or have hearing loss.
- understand a range of communication methods used by people who are deaf or have hearing loss.
- demonstrate and build confidence in communicating with people who are deaf or have hearing loss.
Full Day: Six hours, normally delivered 9am to 4pm (1 hour lunch break.)
- An experienced trainer, who is deaf or Hard of Hearing, will deliver the training. The deaf trainer would be accompanied by an American Sign Language interpreter(s).
- The trainer will have a relaxed, friendly training style, incorporating a variety of delivery methods, such as the use of presentation slides, small group sessions, 1-1 support and Q&A sessions.
- All attendees receive an information pack/hand-out.
- Introduction to the Deaf community
- Correct terminology and Language
- Different modes of communication
- ASL (basic)
- ASL – Specific to your business
- Role play of all learned, for your work environment
Nearly 1 out of every 4 adult Canadians reports having some hearing loss, although closer to 10% of people actually identify themselves as culturally Deaf, oral deaf, deafened, or hard of hearing. (CHS Awareness Survey 2002)
According to the Royal Bank of Canada, people with disabilities have an estimated spending power of about $25 billion annually across Canada. People with disabilities also represent a large pool of untapped employment potential. When we make Ontario accessible to people with disabilities everyone benefits.
Hearing loss is the third most prevalent chronic condition in older adults and the most widespread disability. Its prevalence rises with age – 46% of people aged 45 to 87 have hearing loss. (Cruickshanks et al. 1998)
There are currently over 9 million Canadians (approx 25%) aged over 60, with this set to rise annually.
Audiometric results from the 2012/2013 Canadian Health Measures Survey reported that high-frequency hearing loss was prevalent in 35.4% of Canadians aged 20 to 70.
With the AODA coming into law in 2025, accessibility compliance will be mandatory.
In-depth Residential Workshops
Boot Camp Weekend, Practical Weekend & Refresher Course
Firstly, with our Bootcamp course, we take our students from a complate lack of experience with the Deaf world, into learning about Deaf culture and how to communicate with people who are deaf or hard of hearing.
Secondly, with the Practical Workshops, into learning and practical skills for communication and rehearsing those skills in real-world situations.
Then finally, with the Refresher course, our students get a thorough review of everything learned and, perhaps, most importantly, develop an action plan for your workplace to recognize and implement changes.
Boot Camp Weekend4 day introductory course
Basic communication – easy ASL and essential phrases for your profession
Body Language – Learn how Deaf people use body language and facial expressions as part of their language and culture
Deaf culture – How to avoid cultural miscommunications and how to approach Deaf people in crises
WANT TO KNOW MORE?
Practical Workshops4 day practical training
Communications techniques – Advanced techniques for communication with Deaf people. Includes a review of ASL basics and role-play exercises mimicking real-life scenarios
Body Language – How to read body language of Deaf people, identify different emotional and physical states and how they are conveyed through body language by the Deaf
Deaf Culture – Deaf cultural identity in-depth, Deaf sub-cultures, and the importance of a distinct Deaf culture
Refresher CourseEvery 24 months
KEEP UP YOUR SKILLS
Quickly review material learned in boot camp
Go over any changes in law, language and culture
Ensure that reviewed material is fully understood and retained
Develop an action plan to implement changes in your workplace necessary under the Accessibility for Ontarians with Disabilities Act
Boot camp is a prerequisite for this course.
WANT TO KNOW MORE?
Take all three coursesSign up for big savings
- If you sign up for all three courses you will be truly prepared to engage with the Deaf community
- Basic communication and body language
- All about Deaf culture
- Practical techniques for communication
- Role-play designed for typical encounters in your profession
- Review of everything you’ve learned to make sure it sticks!
- An action plan for the Accessibility for Ontarians with Disabilities Act (AODA)
Do you want to connect?
Caylan has a great passion to empower Deaf youths for their future. Not only that, he wants to build bridges for people to accommodate Deaf community by educating them to be aware of their capabilities and increase their knowledge about Deaf culture.
I've known Caolan since we were kids back home in Ireland. He is a generous person who cares a lot about social justice and community rights. He wants to make the world a better place for the deaf community. I have admired his energy in running deaf children’s camps and youth exchanges. That shows you that he is very passionate about our community’s future, fighting for ASL and deaf community rights, making it easier for our deaf children to live in today’s contemporary Canada.